An Enhanced Care Management Provider
Bilingual care coordination built
Community-based ECM
Partner-ready for MCPs and clinics
Who We Work With
Pazo Care partners with organizations delivering Medi-Cal ECM under CalAIM, ensuring that eligible members receive the care coordination and resources they need to improve their quality of life.
Managed Care Plans (MCPs) across California
Clinics and provider organizations (subcontracting available)
Primary operations: San Diego County
We support high-need Medi-Cal members, including
People experiencing homelessness or housing instability
High utilizers with complex medical needs
Justice-involved individuals
Individuals with serious mental illness (SMI)
Individuals with substance use disorder (SUD)
What We Do
Care Planning & Coordination
Individualized care plans and coordination across care teams
Healthcare
Navigation
Access to appointments, specialists, treatments, and medications
Social Support & Resource Connection
Housing/shelter, food assistance, benefits, and community resources
Ongoing Member Support
Consistent follow-ups to keep care on track
How We Deliver ECM
01
Field & Phone Delivery
Community-based delivery in the field and by phone to maintain ongoing member support.
02
Rapid Engagement
Rapid engagement to reach members who are difficult to contact or engage.
03
Care Team Coordination
Coordinated communication with providers and care teams to support continuity of care.
04
Ongoing Follow-Ups
Consistent follow-ups to reduce disengagement and maintain care plan progress.
Let’s Work Together
If you’re an MCP or clinic looking for ECM capacity in San Diego County, contact Pazo Care. Our team will follow up soon.